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Terms & Conditions

Last Updated: 1 Jan 2025

Welcome to Always a Patricia. By accessing or purchasing from our website alwaysapatricia.ca, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our site.

1. General

1.1 Always a Patricia (“we,” “us,” “our”) operates this online store to offer merchandise related to the Princess Patricia’s Canadian Light Infantry (PPCLI).
1.2 These Terms apply to all visitors, customers, and users of our website.
1.3 We reserve the right to modify or update these Terms at any time. Continued use of the site constitutes acceptance of the latest Terms.

2. Orders & Payments

2.1 Order Acceptance – All orders are subject to acceptance and availability. We reserve the right to cancel any order at our discretion.
2.2 Pricing – All prices are listed in Canadian (CDN) and are subject to change without notice.
2.3 Payment Methods – We accept major credit/debit cards, PayPal, and other approved payment methods. Payments must be made in full before an order is processed.
2.4 Taxes & Duties – Applicable taxes will be calculated at checkout. International customers may be responsible for additional customs duties or fees.

3. Shipping & Delivery

3.1 Orders are processed within 2-4 business days (excluding weekends and holidays).
3.2 Shipping times vary based on location. Estimated delivery:

  • Standard Shipping: 5-10 business days

  • Express Shipping: 2-5 business days

  • International Shipping: 7-21 business days
    3.3 We are not responsible for shipping delays due to carrier issues, customs processing, or unforeseen circumstances.
    3.4 Tracking information will be provided upon shipment.

4. Returns & Exchanges

4.1 Customers may return eligible items within 30 days of delivery for a refund or exchange.
4.2 Items must be unworn, unused, and in original condition with tags attached.
4.3 Non-returnable items include:

  • Final sale or clearance items

  • Customized or personalized merchandise

  • Items damaged after receipt
    4.4 Return shipping costs are the responsibility of the customer, except for incorrect or defective items.
    4.5 Refunds will be issued to the original payment method within 5-7 business days after return approval.

5. Product Availability & Descriptions

5.1 We strive to ensure all product descriptions, images, and prices are accurate. However, we do not guarantee that product details will always be error-free.
5.2 If an item is out of stock after purchase, we will notify you and offer an alternative or refund.

6. Intellectual Property

6.1 All content on this website, including logos, images, and product designs, is the property of Always a Patricia and may not be used without permission.
6.2 Unauthorized reproduction, distribution, or commercial use of our materials is strictly prohibited.

7. Limitation of Liability

7.1 We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
7.2 Our liability for any claim related to your purchase is limited to the amount paid for the product.

8. Privacy Policy

8.1 We respect your privacy and are committed to protecting your personal data. Please review our Privacy Policy for details on how we collect, store, and use customer information.
8.2 We do not sell or share your data with third parties without consent, except as required by law.

9. Governing Law

9.1 These Terms & Conditions are governed by the laws of [your country/province/state].
9.2 Any disputes arising from these Terms will be resolved in the jurisdiction of [your location].

10. Contact Information

For questions regarding these Terms & Conditions, please contact us at:

📧 Email: support@alwaysapatricia.ca
📍 Address: 4520 CROWCHILD TRAIL SW, THE MILITARY MUSEUMS CALGARY AB T1T 5J4

By purchasing from Always a Patricia, you acknowledge and agree to these Terms & Conditions. Thank you for supporting the Patricia legacy!

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